Terms & Conditions

1. Introduction

Welcome to White Studio! By accessing our e-shop, you agree to comply with these Terms & Conditions. If you do not agree, please do not use our services.

2. Products

We strive to provide accurate descriptions and images for all products. However, slight variations may occur. We reserve the right to modify or discontinue products without prior notice.

3. Orders

All orders are subject to acceptance. We will notify you via email once your order has been confirmed. Pricing and availability are subject to change.

4. Payment

Payments can be made through various secure methods. By placing an order, you confirm that you are authorized to use the payment method chosen.

5. Shipping

We aim to process and ship orders within the specified time frame. Delivery times may vary based on location. We are not responsible for delays caused by third parties.

6. Liability

White Studio is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Refund Policy

1. Return Eligibility

If you are not satisfied with your purchase, you may return unused items within 30 days of receipt for a full refund. All items must be in their original packaging.

2. Non-Refundable Items

Certain items, such as opened bedding or customized products, are non-refundable. Please check product descriptions for specific return policies.

3. Return Process

To initiate a return, contact our customer service team for authorization and instructions. Customers are responsible for return shipping costs unless the item is defective.

4. Refund Processing

Once your return is received and inspected, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method.

Personal Information Policy

1. Information Collection

White Studio collects personal information, such as name, email, address, and payment details, to process orders and improve our services.

2. Use of Information

Your information is used to fulfill orders, communicate with you, and enhance your shopping experience. We do not sell or rent your personal information to third parties.

3. Data Security

We implement reasonable measures to protect your personal information from unauthorized access. However, no method of transmission over the internet is 100% secure.

4. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact our customer service team.

5. Changes to Policy

We may update this policy occasionally. Any changes will be posted on our website with an updated effective date.